Terms of service

General Provisions

These Terms and Conditions apply to all transactions between Lolito Equipment, located at Hooghiemstraplein 165, Utrecht, The Netherlands, and its customers. Customers may be consumers or businesses.

Products displayed in the online store are not legally binding offers but represent a non-binding overview of available items. When customers complete a purchase through our site, they submit a binding order. Upon confirmation, customers receive an email acknowledgment and a follow-up invoice once the order is processed. 

Lolito Equipment reserves the right to cancel an order if a product is no longer available or if shipping costs exceed 70% of the order value. In such cases, any payment already made will be refunded promptly. Additional claims will not be recognized.

Order Process Overview:

1. Add items to the cart and click Checkout.

2. On the Checkout page, review the cart and apply any available promo codes.

3. Enter invoice and shipping details.

4. Select a preferred payment method (PayPal, Stripe).

5. Finalize the order through secure third-party payment platforms.

Payments

Unless otherwise agreed, all orders must be prepaid. Payment methods include credit card, PayPal, and Stripe. Orders are shipped once payment is confirmed.

We reserve the right to decline non-cash or foreign currency payments. Any additional bank charges incurred are the customer's responsibility.

Warranty & Liability

Our warranty does not cover damage resulting from misuse, incorrect installation, third-party modifications, or normal wear and tear. Defects identified upon receipt must be reported immediately. Transportation damage should be documented and reported as soon as possible. Warranty claims are valid for 1 year and should be submitted to: info@lolito.com. Lolito Equipment is not liable for indirect or consequential damages. Liability for personal injury or gross negligence is governed by applicable Dutch law, including the Product Liability Act.